Appliances
In-Home Appliance Repair, One Guide per Machine
Pick the appliance that's giving you trouble. Each of the twelve guides covers how it works, what its symptoms usually mean, what you can safely look at, and how our visit goes.
Booking online works too. Send the form and we'll get back to you with a visit time.
First the appliance and its location, then your contact details. We follow up to schedule.
We repair household appliances where they're installed: single-family houses, townhouses, condos and apartments. We also take on some commercial refrigeration and ice machines. Plenty of kitchens and laundry rooms here are piped for natural gas from Washington Gas, so gas ranges and dryers come up as often as electric ones. The pages below are sorted by the job each appliance does. Not sure if you own a range, a stove or a cooktop? The short guide after the list settles it.
Cold storage
Every cold-storage appliance here pumps heat out of an insulated box. A long, sticky summer, a garage that bakes in July or a basement that never quite dries out can push them past what they were designed for.
Refrigerator Repair
Warm fridge section, frost buildup, puddles, sweating doors, noisy fans, ice and water dispenser trouble.
Freezer Repair
Not freezing, heavy frost, runs constantly, warm cabinet walls, garage and basement freezers.
Ice Maker Repair
Undercounter, nugget and commercial ice machines: no ice, leaks, slow production, drain pump faults.
Wine Cooler Repair
Too warm or too cold, uneven zones, humming or rattling, frost, display and door problems.
Cooking
Five separate pages, because a burner that won't catch, an oven that can't hold temperature and a range that has lost power entirely are traced in different places. Gas, electric, dual-fuel and induction are all here.
Range Repair
Whole range dead, power or gas supply trouble, dual-fuel and pro-style ranges, anti-tip and installation.
Stove Repair
Gas burners that won't light or keep clicking, cold coil and glass-top elements, knobs and switches.
Oven Repair
No bake or broil, slow preheat, wrong temperature, self-clean lockout, wall and double ovens.
Cooktop Repair
Burners won't light, nonstop clicking, zones dead or stuck on, induction error codes, cracked glass.
Microwave Repair
Runs but won't heat, sparks, dead display, door switch and fuse failures, vent fans and lights.
Laundry
Top-loaders, front-loaders, compact stacked pairs and full-size dryers, gas or electric. In condos, the closet, the drain and the dryer duct often cause as much grief as the machine does.
Dishwashers
Built-in, panel-ready and drawer models. Water comes in, gets heated, gets sprayed and gets pumped out again, and nearly every fault sits somewhere along that path.
Range, stove, cooktop or oven? Finding the right page
- Range
- A single appliance that slots into a gap in the cabinets, combining burners or elements and an oven below them. Freestanding, slide-in, dual-fuel and pro-style all count. Go to the range page when the whole unit is involved: no power, a gas supply question, an installation or leveling issue, or a control that runs both halves.
- Stove
- In everyday speech a stove is usually a range, and that's how most people search for it. Our stove page stays on the cooking surface: gas burners that won't light or won't stop clicking, coil elements that stay cold, glass-top zones stuck on high.
- Cooktop
- The cooking surface on its own, set into a countertop or island with drawers or cabinets underneath instead of an oven. Gas, radiant glass, induction and downdraft models belong on that page.
- Oven
- Wall ovens, single or double, plus any fault that stays inside an oven cavity, including the oven half of a range: slow or no preheat, burnt or underdone results, a dead broiler, or a self-clean that quit or left the door locked.
- Freezer or ice maker
- A refrigerator's own freezer and its door ice dispenser go on the refrigerator page. The freezer page handles stand-alone chest, upright and column freezers, and the ice maker page takes undercounter, nugget and commercial ice machines.
Stop here first if any of these apply
- There's a sulfur or rotten-egg smell by a gas appliance or the water heater. Leave light switches, phones and appliances alone indoors. Get everyone out of the house, then call 911 and Washington Gas's emergency leak line from outside.
- A cord, plug or outlet looks melted or scorched, or you smell hot plastic. Turn that circuit off at the breaker panel and leave the appliance unplugged.
- Water has spread toward an outlet, a power strip or an extension cord. Switch off the breaker before you walk into it, then close the supply valve. In a condo, tell building management as well, since water travels to the unit below.
- You see sparks inside a microwave or a crack across a glass cooktop, or a dryer smells like burning lint. Stop using it until someone has inspected it.
Have these ready when you book
- The model and serial number. Look on a side wall inside the fridge or near its top light, along the edge of the dishwasher door, behind a range's storage drawer or on the oven door frame, inside a washer or dryer door opening or under the lid, and on the door frame of a microwave.
- A short description of the fault: what it does, any error code, and when it started. Say if it began after a thunderstorm outage, a move, a renovation or a heat wave.
- How we get to it. High-rise buildings in downtown Bethesda and Silver Spring often want a service elevator booked, vendor paperwork sent ahead or a sign-in at the front desk, and some parking garages are too low for a van. Tell us what your building asks for.
- For rentals, including student houses near the University of Maryland, tell us who will let the technician in and who signs off on the cost: the tenant, the owner or a property manager.
Related repair guides
Houses, Townhomes and Condos in Montgomery and Prince George's
We cover four parts of the close-in Maryland suburbs: Bethesda and Chevy Chase, Potomac, Silver Spring, and College Park with Hyattsville. The same broken dryer means something different in each. In a Wisconsin Avenue high-rise it's a stacked unit in a hall closet and a service elevator to reserve. In Potomac it may be the second laundry room upstairs. Near the university it's a landlord's washer shared by four roommates. Tell us the setting and we'll plan around it.
How a Repair Visit Works
Book the Visit
Call or use the form. Name the make and describe the fault; a model number, if handy, speeds up parts.
Find the Fault
At your place, the technician checks the appliance and whatever feeds it (power, water, drain, gas or venting) until the cause is clear.
Approve the Price
You get a plain explanation and a price for the repair. The work starts only if you say yes.
Fix and Check
The new part is fitted and the appliance is run through a cycle, so you can see it working.